Business Process Analyst Intern

Draper, UT

JourneyTEAM is more than just a place to work. We are an organization that values creativity, innovative thinking and diversity. We offer a great opportunity to work alongside highly intelligent and motivated people. Reach your potential by helping us reach ours. Our growth means exciting career opportunities for talented professionals. We offer competitive compensation, excellent training and a vibrant working environment. We have been awarded as one of the Utah Businesses & Inc. Magazine's “Top Places to Work” because of our culture and passion.


• Discovery calls to help vet potential projects

• Architect process mapping solutions for project delivery

• Prepare documents to present findings and approach to client

• Gather, define and refine with clients their business requirements

• Build tasks for Backlog meetings

• Help estimate effort and workload of tasks

• Share and assign tasks for projects to team members

• Work with Project Managers to re-assign work to ensure optimal allocation of work

Required Skills:

• Basic requirement gathering techniques

• Organizational skills to follow up to meetings with outcomes and next steps

• Understand software design and implementation. Experience with program structure and design, including testing and event-driven programming

• Dynamics 365 Customer Engagement (CRM), or other CRM, platform knowledge at some level

• Can analyze and solve complex problems quickly and creatively

• Demonstrate a strong technical background and be able to learn complex products and how multiple platforms work together

• Be a good team player

• Desire to be engaged in a fast-paced organization

Preferred Skills:

• Familiar with Agile/Scrum methodologies

• Understand general software development methodology

• Participation on project(s) with a team of 5 or more

Expected Tasks and Contributions:

• Meet with clients to identify and define task designs, scope and objectives in collaboration with the Project Lead and/or Project Manager

• Estimate and plan user stories & tasks before Project Backlog meetings (PBL) 

• Use project management tools to update and enter working hours and task details

  - Have personal skills to be able to determine client needs and collaborate in an effective manner 

• Innovate and invite a “best-practice” culture in method, tools, and approach for project work and solutions for the company

  - Have an attitude to continually improve “how we work” and look for ways to make the company better


Founded in 1993, JourneyTEAM has grown from a small software development shop into an award-winning, business technology consulting firm. They are a Microsoft Gold Certified Partner and serve technology needs of large public and private organizations, including many of the world’s best-known brands. JourneyTEAM’s expert level consultants dive deep into the dynamics of an organization and solve complex issues that improve a company’s sales, marketing, productivity, collaboration, accounting, and security. The company provides consulting and implementation services specifically for Microsoft Dynamics 365 and Office 365 solutions, including Microsoft Dynamics 365 Customer Engagement (CRM), Microsoft Dynamics Business Central, Dynamics GP, Microsoft’s Enterprise Mobility and Security Suite, SharePoint, Okta and more.